Are you prepared for an emergency?

Whether your emergency involves only one person or is affecting the whole community, our rural and remote location means that it is important that you know when and how to seek help, and from whom.

Always call 111 immediately if you think life or property is in danger

Do you suspect that someone is having a heart attack?
Find the closest AED
(Automated External Defibrillator)

Carrie Richards & Lise Hermansen, two members of the Kuaotunu St John First Response Group
Carrie Richards & Lise Hermansen, two members of the Kuaotunu St John First Response Group

St John First Response Group

St John is establishing a First Response Group in Kuaotunu that will respond in the first instance to calls for ambulance assistance. The Response Group will always be backed up by an ambulance.

The purpose of the First Response Group is to attend and provide treatment prior to an ambulance arriving. In other words getting assistance to patients quicker.

Kuaotunu Volunteer Fire & Emergency NZ (FENZ)

The members of the Kuaotunu Volunteer Fire & Emergency NZ are also trained as first responders, and are frequently tasked to respond to medical emergencies.

Mental Health emergency?

To obtain a crisis mental health assessment for someone, call the Waikato District Health Board
0800 50 50 50 
(24 hour number)

Civil defence emergencies

Events such as floods, bushfires, earthquakes, tsunamis etc, can leave Kuaotunu cut off from transport and communication.

We need to be prepared to be responsible for ourselves until any "outside" help becomes available or accessible – which may be quite some time. 

See the list of Facebook pages and websites in the side bar for useful sources of information on what is happening. If the power goes out, use a solar or battery-powered radio (or your car radio) and tune into CFM (95.1) or Gold FM (96.4) for updates.

If you want to know who needs help locally, or want to offer help, then post on Kuaotunu Katchup as this is the fastest way of connecting with a large proportion of our community. If you are not a Facebook user, then ask a friend or neighbour post on your behalf. 

Official communications from local and central government agencies will be posted on the home page of this website.

Have you filled out the Emergency Civil Defence Questionnaire yet?

Help our local emergency services by telling us who is in your household and what needs you might have in an emergency.


If you are at the coast and:

- feel a strong earthquake that makes it hard to stand up; or

- feel a weak rolling earthquake that lasts a minute or more; or

- see a sudden rise or fall in sea level; or

- hear loud and unusual noises from the sea

Move immediately to the nearest high ground, or as far inland as you can. Walk or bike if possible. 


Road emergencies

To report an emergency situation affecting SH25 call the NZ Transport Agency (NZTA):  

0800 44 44 49 
(24 hour number)

Power emergencies

If you see lines down or other dangerous situations call Powerco: 

0800 27 27 27 
(24 hour number)